Sathisung.com is committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This privacy is important to us, and describes how we collect, use and share information about you. This policy is intended to help you
What type of personal information does Sathisung.com collect from you?
We collect following type information about you and/or your usage to provide better services and offerings:
In order to avail the service you provide the following information:
We collect information about your activity on our services, such as date and time you logged in, features you've been using, searches, clicks and pages visited by you, your interaction with other users.
We collect information from and about the device(s) such as IP address, device ID and type, device-specification and apps settings, app error reports, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
We need SMS permission for authenticating transactions via OTP, sent by the Payment Gateway.
In addition to the information you provide us directly, we receive information about you from others, such as:
We may collect, process and store your user ID associated with any social media account (such as your Facebook and Google account) that you use to connect with us or to avail our services.
How we secure your information?
The security and confidentiality of your Personal Information is important to us and Sathisung has invested significant resources to protect the safekeeping and confidentiality of your personal data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the internet, we cannot guarantee that data, during transmission through the internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry.When using external service providers acting as processors, we require that they adhere to the same standards as Sathisung does. Regardless of where your Personal Information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.
How long we keep your information?
We keep your personal information only as long as you use our service and also as permitted/required by applicable law. In practice, we delete or anonymize your information upon deletion of your account, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our website or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. We retain information for better services, and we only use the information to analyze about the use of our Services, not to specifically analyze personal characteristics about you.
Cookies and other tracking Tools./ Technologies
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform
Compliance with a legal obligation:
Your Personal Information may be processed by Sathisung.com, to the extent that such processing is necessary to allow Sathisung.com to comply with a legal obligation. An example of this would be if Sathisung.com is required to disclose your Personal Information to respond to a court order or if Sathisung.com is required to retain specific records for a fixed period to comply with requirements under any applicable law.
Required Minimum Age
To use the Platform, you agree that you must be the minimum age (described in this paragraph below) or older.
The minimum age for these purposes shall be eighteen (18), however if local laws require that you must be older for IEIL to be able to lawfully provide the services over the Platform to you then that older age shall apply as the applicable minimum age.
If you are under the age of 18 or the age of majority in your jurisdiction, you must use the Platform under the supervision of your parent, legal guardian or responsible adult.
IEIL does not store any account related information or any credit / debit card details. IEIL shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered through the Platform.
In case any Personal Information is shared by you with Sathisung.com, which is not requested by Sathisung.com during registration, (whether mandatorily or optionally), Sathisung.com will not be liable for any information security breach or disclosure in relation to such information.
Data Protection Officer/ Grievance Officer
In case you have any complaints and/or grievances in relation to the processing of your Personal Information you can send your complaints via e-mail to our grievance officer:
Customer Service Number: (+91) - 97124 97174
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